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Terms and Conditions

Terms and Conditions - CSO Japan - Online Car Auction Expert

CSO reserves the right to renew the terms at any time without intimation


CSO reserves the right to cancel your account; if the information given for registration or web mail is incorrect. Any rights not expressly granted herein are reserved.


All vehicles are available on first come first serve basis.
*** Provision of features and services are provided on “as is” and “as available” basis.
Within three business days, the requested estimate shall be forwarded only to the users that complete the required information as stipulated under the terms of service; by email or other means deemed appropriate by the company.


Discount is offered on bulk purchase. The percentage varies according to the number of units purchased; the greater the number of units purchased, the higher the discount given.


In case of vehicle inspection requirement; such as JAAI (Japan Auto Appraisal Institute) for Tanzania and JEVIC (Japan Export Vehicle Inspection Centre) for Kenya, Zambia and Uganda, prices are quoted along with inspection charges.


The Company reserves ownership of the Products until full payment has been made.
On submission of live bid to the online auction system a refundable deposit of $1000 is required. Upon successful bid, payment is required within five days of the purchase via Telegraphic Transfer (TT). CSO’s at regular intervals confirms the deposit status of each and every customer as their services are available 24/7.
CSO reserves the right to cancel an incomplete/ fraudulent order without any prior written or verbal intimation.


Through online purchase of products; the User(s) shall transfer the amount mentioned in the pro-forma invoice by Telegraphic Transfer (TT) to the Company’s account.
In order to process payment properly; kindly provide us the scanned copy of pro-forma invoice number, Chassis code, full name and telephone no. via email.
The User(s) are responsible for any bank fees incurred in the remittance of funds.
Full payment is required within 7 days of confirmation via Telegraphic Transfer (TT).
Prices are quoted in United States Dollars (USD) & Japanese Yen, either in C&F or FOB terms. Customers can pay in US Dollars, Japanese Yen, Euro, Pond Sterling etc.
Once the payment is transferred to the Company’s account according to the prescribed manner; the payment has been confirmed and the sale is said to be concluded.
After the confirmation by the company regarding the payment made; both the company and user (client) agree to make sale. The client, hereinafter, is immediately notified by e-mail or other means deemed as appropriate by the company, that payment has been received. Users who have made remittances are assumed to have understood and agreed to the estimate.


In order to release the original documents; full payment is required before shipment.
Once we receive full payment the shipping process will begin which includes the appropriate paperwork (Japanese export customs administration, shipping arrangements, etc.).  The client will be promptly notified of shipping details.
Shipment Insurance: Covers vessel sinking, fire, or loss of cargo from any port of Japan to Unloading point at your destination seaport yard.
NO CLAIM ACCEPTED, after unloading your vehicle at your destination seaport yard.
In case the User (client) hires a clearing agent to pick up the respective vehicle, the clearing agent must check the condition of the vehicle before delivery (at seaport yard).
Import regulations must be checked by the Client(s) in advance and report to the company accordingly. Furthermore, the client (s) shall be responsible to pay all the assessed taxes in their respective countries.
Due help would be provided to sort out any problem if it’s under the company’s control. However, No responsibility is undertaken by the company in case of delay in shipping the purchased product.


In case of refund, as agreed upon between the parties; 20% of the FOB amount shall be deducted for expenses incurred.
** If any bank fee incurs during the process of refunds; it shall be borne by the client.


On transfer of the title of ownership, the company shall not be held liable for any damages incurred by the client or third parties; including defects or failure.
In case of breakdown, malfunction, failure or accidents of the purchased products; the company is not liable in any way, whatsoever. However, the manufacturer is wholly responsible.
The Sale shall be governed by the laws of the Japan Jurisdiction only without regard to its conflict of law provisions.


Any dispute between the buyer(s) and the Company occur with regards to the service, and/or any contracts concluded through the service, the concerned parties agree to attempt to settle any such disputes through dialogue in most sincere manner.
In case, if the dispute(s) failed to be resolved through dialogue between the concerned parties, the Saitama District Court holds original and exclusive jurisdiction over resolution of the dispute.

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About CSO Japan
Are you looking for new and used Japanese cars exporters?? CSO Japan is a right place to find your vehicles by top leading global manufacturing brands including Toyota, Nissan, Mitsubishi, Honda, Subaru, Daihatsu, Suzuki and Mazda. We believe in trust and reliability with our customers to give them the top quality Japanese vehicles at affordable cost prices
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